Privacy Policy
Last updated: October 6, 2026.
At IDCrom Video SL, we are committed to ensuring full confidentiality and rigorous protection of personal data for our clients, partners, and stadium operators. This policy transparently describes how we gather, process, and protect your information when browsing our portal or submitting project inquiries.
Data Protection Summary (First Layer Information)
| Data Controller | IDCrom Video SL · Tax ID: B-98015936 Calle Del Mestre Serrano, 2, Bajo, 46160 Llíria, Valencia (Spain) |
|---|---|
| Main Purpose | Managing commercial inquiries, scoreboard technical support, live software demonstrations, and stadium engineering advisory. |
| Legal Basis | Explicit user consent upon submitting form requests (Art. 6.1.a GDPR) and execution of pre-contractual steps (Art. 6.1.b GDPR). |
| Data Recipients | No data transfers to third parties, except strict legal obligations. Technical cloud infrastructure processors hosted within the European Union. |
| Retention Period | Maintained for the duration of the commercial relationship or statutory liability retention terms. |
| Your Rights | Access, rectification, erasure, limitation, portability, and objection via written request to: info@cgfootball.es. |
1. What Data Do We Collect?
Through our online contact forms and demonstration requests, we collect only the data required to serve you professionally:
- Contact Information: Full name, professional corporate email, contact telephone number, and sporting entity or club represented.
- Project Specifications: Sports discipline (football, basketball, multi-sport), venue type, LED screen dimensions, or control room needs.
- Technical Navigation Logs: Anonymized IP addresses, session data, and aggregated performance indicators processed per our Cookie Policy.
2. Processing Purposes
IDCrom Video SL processes your data exclusively to:
- Evaluate and respond to engineering quotes, project specifications, and technical queries.
- Schedule and execute live remote demonstrations of CGFootball, CGBasket, or CGSports Multi software.
- Appraise legacy equipment trade-ins under the CGFootball NEXT-GEN Upgrade Program.
3. Legal Grounds for Processing
The legal foundation for processing your personal information is your freely given consent, confirmed when checking the privacy consent checkbox on our forms, alongside the execution of pre-contractual measures requested by the user.
4. Data Retention
Data is stored only for as long as necessary to fulfill the operational purpose for which it was acquired and to address any statutory legal liabilities arising from the interaction.
5. Exercise of Data Subject Rights
Under Chapter III of the GDPR, you have the right to:
- Access: Obtain confirmation on whether your personal data is being processed and receive a copy.
- Rectification: Request correction of inaccurate or incomplete personal records.
- Erasure ("Right to be Forgotten"): Request data deletion when no longer required for original purposes.
- Restriction: Request temporary restriction of data processing in legally specified circumstances.
- Portability: Receive your data in a structured, commonly used, machine-readable format.
- Objection: Object to processing on grounds relating to your particular situation.
To exercise your rights, send an email accompanied by proof of identity to info@cgfootball.es or via post to IDCrom Video SL, Calle Del Mestre Serrano, 2, Bajo, 46160 Llíria, Valencia, Spain. You also maintain the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.